Privacy Policy

At Safi's Spa, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our services, you consent to the data practices described in this policy.

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number)
• Demographic information (age, gender)
• Health information relevant to spa treatments
• Payment information
• Appointment preferences and history
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information
• Usage data and browsing patterns
• Cookies and similar tracking technologies

We use the information we collect for various purposes, including:

• Providing and maintaining our spa services
• Processing appointments and payments
• Personalizing your spa experience
• Communicating with you about appointments, promotions, and updates
• Improving our services and website
• Complying with legal obligations
• Ensuring the safety and security of our clients and staff

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our business, conducting our operations, or servicing you
• Legal Requirements: When required by law or to protect our rights, property, or safety
• Business Transfers: In connection with any merger, sale of company assets, or acquisition
• With Your Consent: When you have given us explicit permission to share your information

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure socket layer (SSL) technology for data transmission
• Encryption of sensitive information
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure storage systems and procedures

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Typical retention periods include:

• Client records: 7 years from last activity
• Financial transactions: 7 years for tax purposes
• Health and treatment records: As required by healthcare regulations
• Marketing preferences: Until you opt-out or request deletion

You have certain rights regarding your personal information, including:

• Access: The right to request copies of your personal information
• Correction: The right to request correction of inaccurate information
• Deletion: The right to request deletion of your personal information
• Restriction: The right to request restriction of processing
• Objection: The right to object to processing of your personal information
• Data Portability: The right to request transfer of your data to another organization

To exercise any of these rights, please contact us using the information provided below.

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, please contact us:

• Address: NO. 4 AGADEZ CRESCENT, WUSE 2, ABUJA
• Phone: 0803 247 0735 or 0911 327 7777
• Email: safisspa@gmail.com
• Hours: Mondays to Fridays: 12pm - 10pm, Saturday: 10:30am - 10pm, Sunday: 2pm - 10pm

Last Updated: January 2024